Terms of Service
Please read these terms carefully before using our medical services and website. Your use of our services constitutes acceptance of these terms.
These Terms of Service govern your use of MedTek Hospital's medical services and website. By using our services, you acknowledge that you have read, understood, and agree to be bound by these terms.
Acceptance of Terms
- By accessing our website or using our services, you agree to these terms
- These terms apply to all patients, visitors, and website users
- We reserve the right to modify these terms with notice
- Continued use after changes constitutes acceptance of new terms
Medical Services
- Services are provided by licensed medical professionals
- Treatment recommendations are based on medical judgment
- Emergency services are available 24/7 for urgent care
- Specialist consultations require advance appointments
- All medical decisions remain between patient and physician
Appointment Policies
- Appointments must be scheduled in advance when possible
- 24-hour notice required for appointment cancellations
- Late arrivals may result in rescheduling
- Emergency cases will be prioritized regardless of appointments
- No-show fees may apply for missed appointments
Payment Terms
- Payment is due at the time of service unless prior arrangements are made
- We accept cash, credit cards, and insurance coverage
- Insurance verification is the patient's responsibility
- Outstanding balances may be subject to collection procedures
- Financial assistance programs are available for qualifying patients
Limitation of Liability
- Medical outcomes cannot be guaranteed
- Liability is limited to the extent permitted by law
- We maintain professional liability insurance
- Patients assume risks inherent in medical treatment
- Alternative dispute resolution is preferred for conflicts
Governing Law
- These terms are governed by Indian law
- Disputes will be resolved in Odisha state courts
- Medical practice follows Indian Medical Council guidelines
- HIPAA and local privacy laws apply to patient information
- Professional standards are maintained per medical board requirements
Patient Responsibilities
As a patient, you are responsible for:
- Providing accurate and complete medical history
- Following prescribed treatment plans and medications
- Keeping appointments and providing timely notice of cancellations
- Treating staff and other patients with respect and courtesy
Website Use
When using our website, you agree to:
- Use the website for lawful purposes only
- Not attempt to gain unauthorized access to our systems
- Respect intellectual property rights
- Not transmit harmful or malicious content
Emergency Disclaimer
This website and online services are not intended for emergency medical situations. If you are experiencing a medical emergency, please call emergency services immediately or visit the nearest emergency room. Do not rely on website communications for urgent medical needs.
Questions About These Terms
If you have questions about these Terms of Service, please contact us:
Phone: (+91) 732 790 0605
Email: legal@medtekhospital.com
Address: Athagarh, Cuttack, Odisha, India
These Terms of Service are effective as of December 15, 2024. We reserve the right to update these terms as necessary to reflect changes in our services or applicable laws.