Your Privacy Matters

Privacy Policy

We are committed to protecting your personal information and medical data with the highest standards of privacy and security.

Last updated: December 2024

At MedTek Hospital, we understand the importance of protecting your personal health information. This Privacy Policy explains how we collect, use, and safeguard your information in accordance with HIPAA regulations and other applicable privacy laws.

Information We Collect

  • Personal identification information (name, address, phone number, email)
  • Medical history and health information
  • Insurance information and billing details
  • Appointment and treatment records
  • Emergency contact information
  • Website usage data and cookies

How We Use Your Information

  • Providing medical care and treatment services
  • Scheduling and managing appointments
  • Processing insurance claims and billing
  • Communicating about your healthcare
  • Improving our services and patient experience
  • Complying with legal and regulatory requirements

Data Protection & Security

  • HIPAA-compliant data handling and storage
  • Encrypted transmission of sensitive information
  • Secure servers with regular security updates
  • Limited access to authorized personnel only
  • Regular security audits and assessments
  • Incident response procedures for data breaches

Your Rights

  • Access to your medical records
  • Request corrections to your information
  • Opt-out of certain communications
  • Request restrictions on information use
  • File complaints about privacy practices
  • Receive a copy of this privacy notice

Cookies and Website Data

Our website uses cookies to improve your browsing experience and provide personalized content. We collect information about your website usage to enhance our services and ensure optimal performance.

You can control cookie settings through your browser preferences. However, disabling cookies may affect certain website functionalities.

Third-Party Services

We may share your information with trusted third-party service providers who assist us in delivering healthcare services, including:

  • Insurance companies for claims processing
  • Laboratory and diagnostic service providers
  • Medical equipment and technology vendors

Contact Our Privacy Officer

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact our Privacy Officer:

Phone

(+91) 732 790 0605

Email

privacy@medtekhospital.com

This Privacy Policy was last updated on December 15, 2024. We may update this policy periodically to reflect changes in our practices or applicable laws.